Terms of service

Terms of Service

Effective Date: 10 April 2026

Welcome to VOWE London (vowelonden.com). By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. About VOWE London

VOWE London is a contemporary fashion brand based in the United Kingdom. Our registered details are available on our Contact Information page. All references to "we", "us", or "our" refer to VOWE London.

2. Eligibility

You must be at least 18 years of age to make a purchase. By placing an order, you confirm that you are of legal age and that the information you provide is accurate and complete.

3. Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in British Pounds (GBP) and include VAT where applicable. We make every effort to display accurate pricing, but errors may occur. If we discover a pricing error, we will notify you and offer the option to proceed at the correct price or cancel your order.

4. Orders & Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment is processed at the time of order placement. We accept major credit and debit cards as well as other payment methods displayed at checkout. All transactions are processed securely.

5. Shipping & Delivery

We ship within the United Kingdom and select international destinations. Estimated delivery times are provided at checkout and are not guaranteed. VOWE London is not responsible for delays caused by carriers or customs processing. For full details, please refer to our Shipping Policy.

6. Returns & Refunds

We accept returns within 14 days of delivery in accordance with UK Consumer Contracts Regulations. Items must be unworn, unwashed, and in their original condition with all tags attached. For complete details, please see our Return & Refund Policy.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of VOWE London and is protected by UK and international copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, VOWE London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product in question. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Privacy

Your personal data is processed in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR. By using our website, you consent to our collection and use of data as described therein.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at support@vowelonden.com.