Contact information

Contact Information

VOWE London

Email: support@vowelonden.com

Website: vowelonden.com

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday & Sunday: Closed
Bank Holidays: Closed

Response Time

We aim to respond to all enquiries within 24 business hours. During peak periods (sales, holidays), response times may be slightly longer.

How Can We Help?

Order Enquiries: For questions about your order status, shipping, or delivery, please email us with your order number.
Returns & Exchanges: Please refer to our Return & Refund Policy for instructions on how to initiate a return.
Product Questions: For sizing advice, product care, or general questions about our collections, we are happy to assist.
Press & Partnerships: For press enquiries or collaboration opportunities, please email support@vowelonden.com.

Complaints

If you are not satisfied with our service, please contact us and we will do our best to resolve the matter promptly. You also have the right to submit a complaint to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.