Get in Touch
We'd love to hear from you. Whether you have a question about sizing, an order, or a collaboration — our team is here to help.
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Email Us
For general enquiries and support:
info@vowelonden.comResponse within 24 hours.
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Orders & Shipping
Track your order, request a return, or ask about delivery times.
orders@vowelonden.com -
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@vowelonden on Instagram & TikTok
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SUPPORT
Frequently Asked Questions
What are your shipping times?
We ship within 1–2 business days. Standard delivery within the Netherlands takes 1–3 business days. European orders arrive within 3–7 business days. Free shipping on orders over €100.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Returns are free within the Netherlands. For international returns, contact our support team.
How do I find my size?
Each product page features a detailed size guide. Our pieces are designed for a modern, relaxed fit. When in doubt, we recommend checking the measurement chart or contacting us for personal advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), iDEAL, Apple Pay, Google Pay, Klarna (pay later), and Bancontact. All transactions are secured with SSL encryption.
How should I care for my VOWE pieces?
Care instructions are included on every garment label and product page. As a general rule: machine wash cold, hang dry, and iron on low heat. Premium items may require dry cleaning — always check the label.